Frequently asked questions

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Leather Care

How do I care for my leather piece?

Keep it away from direct sun and damp spaces. Wipe clean occasionally with a soft, slightly damp cloth, and apply a leather conditioner now and then to keep it supple.

Can it get wet?

Brief contact with rain won't cause harm — just wipe it dry and let it air-dry away from direct heat. That said, we'd recommend avoiding prolonged exposure to water.

Does the leather change color over time?

Yes — and it's a beautiful, natural process. Vegetable-tanned leather develops a warm patina and a more personal character with time, which only adds to a handmade piece's value.

Do I need a special conditioner?

Not strictly, but it's recommended — a natural leather conditioner or balm two to three times a year is enough to keep the leather supple and glowing.

Shipping

Do you ship within Georgia?

Yes, we ship nationwide. Delivery within Tbilisi usually takes 1-2 business days, and 2-4 days for other regions.

Is international shipping available?

On a case-by-case basis — yes. Message us on WhatsApp with your country so we can confirm the cost and timeline.

How long until I receive my order?

In-stock pieces ship within 1-2 days of confirming your order. For custom pieces, see the Custom Orders section.

Custom Orders

Can I request a custom size or color?

Absolutely — many pieces can be made in your preferred size, color, or leather type. Message us on WhatsApp and we'll figure out the best option together.

How long does a custom piece take?

Usually 1-3 weeks, depending on the piece and current workload. We'll confirm an exact timeline when your order is placed.

Can I get my initials stamped on it?

Yes, we offer hand-stamping. Just let us know your preferred initials when ordering and we'll add them during production.

Payment

What payment methods are available?

Orders are currently arranged via WhatsApp or the contact form, where we'll agree on the most convenient payment method for you.

Is a deposit required for custom orders?

For custom pieces, we usually ask for a partial deposit to cover materials — the remainder is due once the piece is ready.